Häufig gestellte Fragen

Allgemeines

Hält es wirklich 12 Stunden?

Ja — wegen der Konzentration, nicht wegen Marketingversprechen. Ascent verwendet eine Extrait de Parfum Formel mit bis zu 40 % Duftöl. Ein klassisches Eau de Toilette enthält meist nur 5–15 % — der Rest ist Alkohol, der innerhalb weniger Stunden verdunstet. Mehr Duftöl bedeutet, dass der Duft länger auf deiner Haut bleibt und sich den ganzen Tag langsam entfaltet. Die Chemie spricht für sich.

How long does one refill last?

It depends on how often you wear it, but expect 2–4 months per refill. Daily wear (a few sprays a day) = around 2 months. A few times a week = closer to 3–4 months.

Because our formula is extrait level, you'll likely need fewer sprays than you're used to, which helps it last longer. Our subscription intervals are built around this: every 2, 3, or 4 months depending on your usage.

Wie funktioniert das Cashback beim Discovery Set?

Bestelle das Discovery Set, probiere alle Düfte aus und wähle deinen Favoriten. Wenn du dein Starter Pack bestellst, sollte der volle Kaufpreis des Discovery Sets automatisch abgezogen werden, sodass du alles kostenlos ausprobieren kannst. Falls das Cashback nicht angerechnet wurde, gib beim Checkout den Code START25 ein. Das Cashback kannst du nur mit derselben E-Mail-Adresse einlösen, mit der du dein Discovery Set gekauft hast.

Ist die Rückgabe kostenlos?

Kostenlose Rückgabe innerhalb von 30 Tagen, ohne Nachfragen. Innerhalb von 14 Tagen nach der Lieferung hast du die Wahl zwischen einer Erstattung und einem Guthaben; vom 15. bis zum 30. Tag erhältst du ein Guthaben. Melde dich bei uns und du bekommst ein vorfrankiertes Rücksendeetikett.

Warum sollte ich ein 20-ml-Refill statt einer normalen 150-ml-Flasche kaufen?

Weil du für das bezahlst, was du tatsächlich trägst. Ein 20-ml-Ascent-Refill enthält die gleiche Menge an reinem Duftöl wie ein 100-ml-Eau de Toilette — nur ohne unnötige Verdünnung mit Alkohol. Kein schweres Glas, keine überdimensionierte Verpackung, kein Markenaufschlag. Und wenn du Lust auf einen anderen Duft hast, tauschst du einfach das Refill aus — statt eine komplett neue Flasche zu kaufen.

Discovery Set

What do I get in the Discovery Set?

The Discovery Set includes six 2ml spray vials — one of each of our signature extraits de parfum: Purple, Brown, Orange, Blue, Teal and Red.

Each vial is crafted with up to 40% perfume oil, giving you enough sprays to wear each scent for a full day and experience how it evolves on your skin — from the first spray to 12 hours later.

Together they cover the full range: woody, fresh citrus, spicy, musky amber, and everything in between. Every scent we make, in one box.

What if I can’t decide which perfume to choose?

Can't decide? Start with your favourite and use your cashback credit on that Starter Pack. You can always order a second refill later — the case fits any scent, so switching is easy.

Still unsure? Reach out and we'll help you choose based on what you liked in the samples.

Wie löse ich mein Cashback ein?

Wenn du ein Discovery Set kaufst, bekommst du die vollen 25 € für dein erstes Starter Pack zurück. Lege ein Starter Pack in deinen Warenkorb und gib beim Checkout den Code START25 ein – mit derselben E-Mail-Adresse wie bei deiner Discovery-Set-Bestellung. Bist du über unsere E-Mail gekommen, ist der Code meist schon angewendet.

Starter Pack

Can I use the same case for different perfumes (refills)?

Absolutely yes – the refillable case is designed to be universal for all Ascent perfume refills. You invest in one case and can then insert any of our 20ml refill vials into it, no matter which scent.

This means you can build a collection of refills and swap them in and out of the case to the scent that matches your mood. The process of switching is quick and easy (just pull out the old vial and insert the new). Invest once, Refill endlessly.

Do I need the Starter Pack (case) to start, or can I use a refill alone?

You can use a refill without the case — just select the "with spray" option and it works as a simple travel spray. But the aluminium case protects the perfume, makes it more portable, and is a much better experience overall.

It's a one-time purchase, so we recommend starting with the Starter Pack. After that, refills alone is fine.

Parfum-Nachfüllungen

How long does one refill last?

It depends on how often you wear it, but expect 2–4 months per refill. Daily wear (a few sprays a day) = around 2 months. A few times a week = closer to 3–4 months.

Because our formula is extrait level, you'll likely need fewer sprays than you're used to, which helps it last longer. Our subscription intervals are built around this: every 2, 3, or 4 months depending on your usage.

Do the perfumes expire or have a shelf life?

Unopened, they last many years. Once opened, expect 3–5 years if stored properly. The aluminium case helps — it shields the vial from light and air, which are the main causes of degradation. When not in use, keep it somewhere cool and dark.

Abonnement

How does the Ascent subscription work?

Ascent’s subscription is a flexible auto‑refill program for its refillable perfumes at a 15% discount. You start by buying an Ascent Starter Pack – a durable aerospace-grade aluminum case plus your first 20ml fragrance.

During checkout, you choose a delivery interval (every 4 months for light use, every 3 months for regular use, or every 2 months for daily use). After the initial Starter Pack, Ascent will automatically ship you a new 20ml refill of the same scent on your scheduled delivery date, also at a 15% discount.

You manage the subscription online: you can update your fragrance choice or delivery frequency at any time and reschedule shipments. Subscriptions have a minimum of 2 deliveries, so you can cancel altogether after your second one. In short, it’s a recurring delivery service – you “set it and forget it” but retain full control over timing and scent.

In case you already have a case, you can also start a subscription with a refill of your choice.

Can I choose which perfume I get each time?

Yes. Your subscription will, by default, send you the same scent you initially signed up with, but you can change it whenever you like. You simply log in to your Ascent account and go to your Orders.

From there, you can Manage your Subscriptions. Choose the subscription you want to change the scent for, choose “Swap for a Different Product”, and select a different scent for future shipments.

If you don’t change it, it will continue sending the original fragrance (the “default”) on schedule.

Can I reschedule or skip a delivery?

Yes. Your Ascent subscription is very flexible, and you manage it in your account. If you have enough fragrance and don’t want a refill this cycle, you can skip that shipment and it will automatically push the next refill out to the following interval.

You can also adjust the delivery frequency at any time via your subscription settings. Subscriptions have a minimum of 2 deliveries: after your second delivery, you can pause or cancel your subscription there too. You can find these settings when you log into your account and go to Orders.

Choose “Manage My Subscription” option to make changes to your subscription.

Is there a minimum subscription period?

Yes. Subscriptions have a minimum of 2 deliveries. After your second delivery, you can pause or cancel in your account, with no fees.

How do I cancel my subscription?

Cancellation is handled through your account as well. Go to Orders -> My Subscriptions -> Manage Subscriptions -> Cancel Subscription  (If you’re unsure, you can always contact Ascent customer support to make adjustments).

Versand und Lieferung

Wie lange dauert die Lieferung?

Bestellungen, die an einem Werktag vor 17:00 Uhr eingehen, verschicken wir noch am selben Tag. Danach ist deine Bestellung in den Niederlanden und Belgien am nächsten Werktag da, in Frankreich und dem Großteil Europas in 1–3 Werktagen, in Bulgarien, Estland, Kroatien, Luxemburg, Rumänien und der Schweiz in bis zu 5 Werktagen und in Griechenland in 3–7 Werktagen. Sobald deine Bestellung unterwegs ist, bekommst du einen Track & Trace-Link per E-Mail, und in unserer Versandrichtlinie findest du alle Länder.

Where do you ship from?

All orders are shipped from the Netherlands.

Rücksendungen

Welche Rückgabebedingungen gelten?

Nicht zufrieden mit deinem Kauf? Du kannst jedes Produkt innerhalb von 30 Tagen nach Erhalt zurückgeben – auch leicht benutzte Parfums. Innerhalb von 14 Tagen nach der Lieferung hast du die Wahl zwischen einer Erstattung und einem Guthaben; vom 15. bis zum 30. Tag erhältst du ein Guthaben. Kontaktiere unseren Kundensupport, schick den Artikel in der Originalverpackung zurück und wir bearbeiten deine Rückgabe, sobald sie bei uns ankommt. So einfach ist das.

Ist die Rückgabe kostenlos?

Kostenlose Rückgabe innerhalb von 30 Tagen, ohne Nachfragen. Innerhalb von 14 Tagen nach der Lieferung hast du die Wahl zwischen einer Erstattung und einem Guthaben; vom 15. bis zum 30. Tag erhältst du ein Guthaben. Melde dich bei uns und du bekommst ein vorfrankiertes Rücksendeetikett.

Inhaltsstoffe und Qualität

What’s the difference between Eau de Cologne, Eau de Toilette, Eau de Parfum and Extrait de Parfum?

The main difference lies in the concentration of perfume oil, which determines how intense and long-lasting the scent is:

  • Eau de Cologne (2–5% perfume oil) – very light and fresh, lasting 1–2 hours.
  • Eau de Toilette (5–15% perfume oil) – light daily wear, lasting 3–4 hours.
  • Eau de Parfum (15–20% perfume oil) – richer, longer lasting, around 6–8 hours.
  • Extrait de Parfum (20–40% perfume oil) – the most concentrated and luxurious form, lasting 12+ hours.

At Ascent, we create Extrait de Parfum with up to 40% perfume oil, giving you lasting power and depth far beyond standard perfumes.

What ingredients or perfume oil concentration do these scents have?

Our perfumes are formulated as high-strength perfume extracts (extraits). Each fragrance contains between about 35% to 40% pure perfume oils– which is far higher than a typical Eau de Parfum or Eau de Toilette.

This means you’re getting a very rich concentration of aromatic compounds, resulting in long-lasting scent (12+ hours on the skin). We use premium ingredients sourced from Grasse, France (the world’s historical perfume capital) in our blends.

These include both natural extracts and safe, high-quality aroma molecules, chosen to create unique niche-quality scents. The remainder of the formula is an alcohol base (ethanol) and a touch of water – we do not use unnecessary fillers.

In essence, the “ingredients” list for each perfume includes the denatured alcohol, the fragrance oils (like essential oils, absolutes, and aroma molecules), and trace stabilizers.

Where does Ascent source its ingredients from?

We source our perfume ingredients from Grasse, France – known as the perfume capital of the world. Grasse, recognized by UNESCO as an intangible cultural heritage site, has a long tradition of producing fine fragrance ingredients such as jasmine, tuberose, citrus oils, and many luxury aroma compounds, and we tap into that heritage and quality. By working with suppliers and perfumers in Grasse, we ensure we’re getting some of the best raw materials available for our scents. This is part of our philosophy: instead of spending money on flashy packaging, we invest in the finest ingredients.

Geschlecht und Verwendung

Are the perfumes unisex?

Yes – all Ascent fragrances are unisex (gender-neutral). We purposely formulate and market our scents to be worn and loved by everyone.

How long do the scents last on the skin?

Our perfumes are long-lasting, thanks to their high concentration of oils. You can generally expect each fragrance to last 12 hours or more on your skin. Many of our users report still smelling the scent on themselves even the next day on clothing or faintly on skin.

We use extrait de parfum level concentrations (up to 40% perfume oil) and quality fixatives, which means the fragrance has excellent persistence.

Of course, longevity can vary slightly depending on your skin type, where you apply it (pulse points like neck and wrists are best), and environmental factors.

Kosten und Wert

Are there any discounts or loyalty benefits for refills?

We don't have a points programme, but refills get cheaper the more you order. With a Starter Pack, your first extra refill is 5% off and every refill after that is 10% off, applied automatically. Subscribe to your refills and every delivery is 15% off.

Are the perfumes unisex?

Yes – all Ascent fragrances are unisex (gender-neutral). We purposely formulate and market our scents to be worn and loved by everyone.

Proben und Anprobieren im Geschäft

Can I try Ascent perfumes in a store or in person?

Yes, we do have opportunities for you to smell and try our perfumes in person. Ascent partners with select physical retail locations where our products are available to test and purchase.

We also participate in pop-up events, markets, or exhibitions from time to time – these are great chances to experience the scents and talk to us directly.

If you check our site or subscribe to our newsletter, we announce any new retail partners or events.