Fast and Affordable Shipping
At Ascent, we understand the importance of efficient and cost-effective delivery services to ensure that you receive your orders promptly and without hassle. That's why we're committed to providing a delivery policy that prioritizes speed, convenience, and affordability for our valued customers.
Fast Delivery
We know that waiting for your order can be frustrating, which is why we strive to process and dispatch all orders as quickly as possible. Our dedicated fulfillment team works diligently to ensure that your items are packed and shipped promptly, so you can enjoy them in no time.
Shipping Rates
Shipping costs depend on your country, and every country has an order value above which delivery is free. You'll see the exact cost at checkout before you pay. Our shipping policy lists the delivery times and free-delivery amounts for every country.
Delivery times
- Netherlands & Belgium: next working day.
- France and most of Europe: 1–3 working days.
- Bulgaria, Croatia, Estonia, Luxembourg, Romania & Switzerland: up to 5 working days.
- Greece: 3–7 working days.
- Shipping costs are calculated at checkout.
Customer Satisfaction Guaranteed
Your satisfaction is our top priority, and we're committed to ensuring that your shopping experience with us is nothing short of exceptional. From fast processing and dispatch to affordable shipping options, we're here to make sure that your orders arrive safely and promptly.
Shop With Confidence
At Ascent, we're excited to offer you a diverse range of products that are all available online for your convenience. Whether you're browsing from the comfort of your home or on the go, you can explore our extensive collection and shop with ease.
All Products Available Online: Discover Our Wide Selection Today!
At Ascent, we're excited to offer you a diverse range of products that are all available online for your convenience. Whether you're browsing from the comfort of your home or on the go, you can explore our extensive collection and shop with ease.
30-Day Returns: Shop with Peace of Mind
At Ascent, we understand that sometimes plans change. If for any reason you're not completely satisfied with your purchase, you can return it within 30 days of delivery – no questions asked. Within 14 days of delivery you can choose a refund or store credit; from day 15 to 30 you'll receive store credit.
Effortless delivery through your letterbox
Experience ultimate convenience when you order refills, designed to seamlessly deliver your products right through your letterbox. Whether you're at home or on the go, our compact packaging ensures that your refills arrive safely and effortlessly, without the need to be present for delivery.
Free Return Shipping
Contact us and we'll send you a pre-paid return label, so there are no upfront shipping costs.
How to Return Your Order
Email us at hello@ascent-store.com to start your return. Once it's approved, we'll send you a pre-paid return label and clear instructions. For full details, see our refund policy.
Thank you for choosing Ascent
We sincerely appreciate your support and trust in us as your preferred online shopping destination. If you have any questions or need assistance with your order, please don't hesitate to contact our friendly customer service team – we're here to help!